Procore University

Design Consultant

CAREERS • PROCORE PRODUCTS INC.

Design Consultant Application

Help homeowners make confident remodeling decisions through disciplined discovery, thoughtful design, and an ethical one-call sales process.

Applicant Information

First nameLast name EmailPhone CityState

Current / most recent positionRelevant sales, design, remodeling, or in-home consultation experienceRésumé (PDF, DOC or DOCX; max 5 MB)

Design Consultant Role & Culture Assessment

Select the answer that most closely represents what you would actually do. Choose one answer for each question.

1. You begin the week with fewer appointments than expected. What do you do?A. Wait to see whether additional appointments are assigned.B. Ask the manager what they want you to do.C. Review follow-ups, contact active prospects, and organize productive activities.D. Assume the week will probably not produce much income.

2. A homeowner says, “I need to think about it.” What is your first response?A. Thank them and immediately leave.B. Ask what specifically they would like to think about.C. Repeat the entire presentation.D. Offer a discount before asking any questions.

3. You lose a sale you expected to close. What do you do next?A. Review the appointment, identify what could improve, and prepare for the next opportunity.B. Assume the homeowner was never serious.C. Allow yourself to remain frustrated for the rest of the day.D. Avoid thinking about the appointment.

4. A prospect has not responded to your first follow-up attempt. What do you do?A. Remove the prospect from your list.B. Wait for the prospect to contact you.C. Send repeated messages throughout the day.D. Continue an appropriate, professional follow-up sequence.

5. Procore teaches a sales step that differs from the method you used at a previous company. What do you do?A. Skip it because your former method worked.B. Learn and practice the Procore method before evaluating your performance with it.C. Combine the two methods without telling anyone.D. Use the Procore method only when a manager is watching.

6. A manager points out that you rushed through an important part of the presentation. How do you respond?A. Explain why the customer made you rush.B. Agree during the meeting but continue presenting the same way.C. Ask for specific feedback and practice the corrected approach.D. Tell the manager that every salesperson has a different style.

7. During discovery, the homeowners disagree about their priorities. What do you do?A. Ask questions until both homeowners’ priorities and concerns are understood.B. Focus on the homeowner who appears most ready to buy.C. Recommend the least expensive option.D. Continue the standard presentation without addressing the disagreement.

8. The homeowner wants a product that you believe is inappropriate for the project. What do you do?A. Sell it because the homeowner requested it.B. Explain the concern and recommend a more appropriate solution.C. Avoid discussing the problem.D. Ask the homeowner to sign a waiver and continue.

9. You are expected to update every appointment in the CRM. When do you normally complete the update?A. Only when management requests it.B. At the end of the month.C. As soon as practical after each appointment.D. Only for appointments that result in sales.

10. The homeowner likes the proposed solution but appears hesitant to decide. What do you do?A. Respectfully ask what is preventing them from moving forward.B. Immediately reduce the price.C. End the presentation before they become uncomfortable.D. Pressure them by saying the offer will disappear immediately.

11. You have completed all assigned appointments and follow-up activities for the day. What do you do?A. Stop working immediately, regardless of the time.B. Review upcoming appointments and prepare for the next day.C. Wait for your manager to assign another task.D. Spend the remaining time complaining about lead quality.

12. A homeowner raises a price objection. What is the best first response?A. Tell the homeowner that quality always costs more.B. Offer the lowest available price.C. Ask questions to determine whether the concern involves affordability, value, comparison, or uncertainty.D. Tell the homeowner to obtain additional estimates.

13. You believe one part of the Procore process is unnecessary. What do you do?A. Stop using it immediately.B. Follow the process and discuss your concern through the appropriate management channel.C. Tell other designers that the step wastes time.D. Use the step only on appointments likely to be observed.

14. A customer asks a technical question and you do not know the answer. What do you do?A. Give the answer that sounds most likely.B. Change the subject.C. Tell the customer you will verify the information and provide an accurate answer.D. Blame the training department.

15. Your closing percentage has declined for two consecutive weeks. What do you do?A. Review your activity and presentations, request coaching, and implement a correction plan.B. Assume the leads have become worse.C. Wait another month before making changes.D. Reduce prices on every appointment.

16. Another designer asks how you successfully handled a difficult objection. What do you do?A. Keep the information private because the designer is a competitor.B. Share the approach if it is consistent with the approved Procore process.C. Provide incomplete information.D. Tell the designer to figure it out independently.

17. You realize that you promised a customer a follow-up by the end of the day, but completing it will be inconvenient. What do you do?A. Wait until the customer reminds you.B. Complete the commitment or communicate promptly if circumstances prevent it.C. Ask someone else to handle it without explanation.D. Ignore it because the sale has already been completed.

18. No manager is available, and you could skip part of the required presentation without anyone knowing. What do you do?A. Skip it to shorten the appointment.B. Use only the portions you personally prefer.C. Follow the complete approved process.D. Ask the homeowner which steps they want to hear.

19. You have strong previous sales experience. How should that experience affect your Procore training?A. It should exempt you from basic Procore training.B. It can help you learn, but you must still demonstrate mastery of the Procore process.C. It means trainers should allow you to create your own process.D. It should automatically qualify you for advanced status.

20. Which statement best represents your view of professional sales?A. Success mainly depends on receiving better leads than other salespeople.B. A strong personality is more important than preparation or process.C. The objective is to close every customer by whatever method works.D. Long-term success comes from preparation, discovery, ethical recommendations, disciplined follow-up, accountability, and consistent execution.

Applicant Acknowledgment

I certify that my answers reflect how I normally approach my work. I understand this application and assessment are one part of Procore’s hiring process and do not guarantee an interview, offer, appointment volume, income, territory, or employment.

Applicants who need a reasonable accommodation to complete the application or assessment may contact Procore Products Inc. through the accommodation method stated on this page.